How do I connect a Bluetooth printer on Android?

Use this guide for a Bluetooth receipt or kitchen printer on the Sidro POS Android app. Bluetooth printers work on Android only, not on a computer.

Before you start:

• A Bluetooth thermal printer that uses ESC/POS, with 58mm or 80mm paper loaded
• The printer charged or plugged in, and near the tablet

Pair the printer with the tablet:

1. Turn on the printer.
2. On the tablet, open Android Settings, then Bluetooth, and turn Bluetooth on.
3. Tap the printer in the list to pair. If it asks for a PIN, use the one in the printer's manual.

Set it up in Sidro:

1. Open Sidro POS, tap the More tab, then under Station tap Thermal printers.
2. Tap Add profile and type a Profile name, for example Front counter.
3. Under Transport, tap BLUETOOTH.
4. If you see "Bluetooth permission is required to list paired printers.", tap Allow Bluetooth, then tap Allow.
5. Under Paired Bluetooth printers, tap your printer. If it is not listed, tap Refresh.
6. Under Paper, choose the Paper width (58mm or 80mm).
7. Tap Save profile.
8. Under Printer roles, tap the printer under Receipt printer (and Fulfillment printer or Batch summary printer if this printer should print those).

Test it:

1. Under Saved profiles, tap Test print. You should get a slip that says "Sidro POS test print".
2. Tap Done.

Common fixes:

• "Turn on Bluetooth, then refresh the paired printer list.": turn Bluetooth on in Android, then tap Refresh.
• "No paired Bluetooth devices found": pair the printer in Android Bluetooth settings first, then tap Refresh.
• "Unable to connect to Bluetooth printer": make sure the printer is on, close to the tablet, and not connected to another phone or tablet, then try Test print again.
• "Bluetooth permission is required to print.": allow Bluetooth for Sidro POS (see Why does Android say Bluetooth permission is required for printers?).