Help center
Look up how to set up Sidro, take orders, and fix common problems.
Getting started
Sign up, set up your store and tax, choose devices, and run your first test sale.
22 questions
Orders & POS
Take orders, open and close your batch (cash register), apply discounts, and handle voids and refunds.
30 questions
Menu
Add and edit products, categories, modifiers, barcodes, and combos, or import them by CSV.
20 questions
Tables & Floor
Set up tables, use the table map, and let guests order from a QR menu.
11 questions
Order fulfillment
Send orders to the kitchen or bar with prep stations, printed tickets, and the Fulfillment display.
12 questions
Payments
Record cash, card, e-wallet (like GCash), and split payments, and see how change is computed.
9 questions
Printers
Set up printers on the Android POS app, change receipt settings, and fix printing problems.
13 questions
Inventory
Track stock per branch, receive from suppliers, adjust counts, and flag items running low.
11 questions
Customers
Save customer profiles, capture delivery quotes with Order Requests, and run a loyalty program.
10 questions
Staff
Add staff, set roles and PINs, manage approvals, and use Sidro Clock for clock-in.
13 questions
Reports
See today's sales, Sales Summary, tax breakdowns, and full reports, and export orders to CSV.
13 questions
Branches
Add and edit branches, switch branches on a device, and see what each branch costs.
7 questions
Billing & Plans
Compare plans and prices, start the free trial, upgrade, downgrade, cancel, and get invoices.
14 questions
Account & Login
Sign in, reset your password, verify your email, and keep your account safe.
12 questions
Troubleshooting
Find out what common POS, printer, and payment error messages mean and how to fix them.
35 questions
Help & Support
Contact the Sidro team by email, see what to include, and find our Privacy Policy.
9 questions