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Home/Help/Troubleshooting/What does Unable to open batch mean?

What does Unable to open batch mean?

  1. Enter opening cash (0 or more) and a register or terminal label.
  2. Check internet, then tap Open batch again. Sidro needs an internet connection to send orders. Offline mode isn't available yet.

If a batch is already open on the branch, use that batch. Email [email protected] if open keeps failing.

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Related questions

  • How do I run my first day and open a batch (cash register)?
  • What if the internet goes down?
  • How do I get help?
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