Is live chat support available?

Yes, on the Professional plan. Open Help in the Sidro web dashboard, search or pick your question, and if the answer did not help, tap Chat with us. You can tap it any time. If someone from the Sidro team is online, the chat opens. If not, you will see "We're offline at the moment." and you can tap Send an email ([email protected]). On Starter, help is by email at [email protected]. For billing, security, or data deletion, a person from the team handles it by email.